Frequently Asked Questions

When will my yard be cleaned?

If you have a preferred day of the week, please let us know when you sign up. We will try to accommodate to the best of our ability. 

When will I be billed?

If you sign up for a weekly or bi-weekly service, your card will be billed once per month. The breakdown of your payment will be provided on your service agreement. 

What if I need to cancel/freeze the service?

Our clients can pause or cancel their service at anytime! We ask that you give us at least 24 hours notice to make necessary changes to your account. 

Can I leave my dogs outside?

Absolutely! When you sign up we will ask whether or not our technicians are safe to enter the yard if your dog is out. If your dog has no history of aggression, our technicians would be happy to have the company!

Do I have to be home?

No. It's typical for our clients to not be home during our services. As long as any gates are unlocked, we will proceed with your regular cleaning.

Can you help with cats?

Yes. We have a number of clients that only have cats and need assistance with cleaning the litter box. Contact us today to learn how we can assist you with your cats!